(referencing the boy and the starfish)
Today a woman with ADHD called (relevant to her medical care in several ways) and we talked for about 20 minutes about the patient registration process. At the end she said, "Thank you, this has been so helpful!"
Encouragingly[TM] I said, "You're welcome! And when you call back and get one of my colleagues they'll be helpful too because we are here to help!"
And she said, "Oh that is such a blessing" in such a radiant voice, and hung up.
*beams*
Today was mostly a Monday, with an outage in the middle, but moments like that are why I really appreciate this job.
Today a woman with ADHD called (relevant to her medical care in several ways) and we talked for about 20 minutes about the patient registration process. At the end she said, "Thank you, this has been so helpful!"
Encouragingly[TM] I said, "You're welcome! And when you call back and get one of my colleagues they'll be helpful too because we are here to help!"
And she said, "Oh that is such a blessing" in such a radiant voice, and hung up.
*beams*
Today was mostly a Monday, with an outage in the middle, but moments like that are why I really appreciate this job.
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Date: 2024-09-10 03:20 am (UTC)no subject
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Date: 2024-09-10 12:55 pm (UTC)no subject
Date: 2024-09-10 03:07 pm (UTC)no subject
Date: 2024-09-18 04:33 am (UTC)beams and hugs you
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Date: 2024-09-10 03:29 pm (UTC)no subject
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Date: 2024-09-11 12:43 am (UTC)no subject
Date: 2024-09-11 07:40 am (UTC)no subject
Date: 2024-09-11 07:14 pm (UTC)Thank you!